Creating a new standard
We are the first Correctional Centre in Africa to be awarded the ISO 9001:2008 Certification.
Tax payers demand that their best interests are represented when Correctional Centres are administered. Government is looking for quality services, cost effectiveness and integrity. SACM has taken on these challenges by striving to meet all the criteria.
Not only has the facility’s ISO 9001:2008 certification set a benchmark across Africa, it has also delivered best practices that have drawn world-wide attention. Delegates from countries such as Abu Dhabi, Botswana, Lesotho, Oman, Angola, Mozambique, Great Britain, the USA, New Zealand and Australia have visited the facility since 2002.
This has effectively set the benchmark for all Correctional Centers in Africa. With this certification we have demonstrated to the rest of the world that we have the capacity, capability and competency to deliver an excellent service of high quality.
We continually ask the question, “How can we improve on the standard?” and “How can we deliver a different and better service to what is already being offered?”